Privacy Policy

Last updated: September 2025

Introduction

Roots of Compassion Therapy is committed to protecting your privacy and safeguarding your personal information. This privacy policy explains how information is collected, used, and protected when you visit our website or communicate with us. Our goal is to be transparent and ensure you feel safe sharing your information.

What Information Is Collected

When you visit this website or contact us, the following information may be collected:

  • Contact details such as your name, email address, and phone number if you complete a contact form or email us directly

  • Information you provide in messages, including the reason you are seeking therapy or questions about services

  • Scheduling information, if you book a consultation or session

  • Technical information such as IP address, browser type, and pages visited (through analytics tools)

Personal health information is only collected if you choose to share it during initial inquiries or during intake through secure forms or portals.

How Information Is Used

The information you provide is used to:

  • Respond to inquiries or requests

  • Schedule consultations or sessions

  • Maintain internal records of communications

  • Deliver services you have requested

  • Improve website functionality and user experience

Information is never sold or shared for marketing purposes.

How Information Is Protected

Reasonable administrative, technical, and physical safeguards are used to protect your personal information. This includes:

  • Secure email communication through encrypted systems

  • HIPAA-compliant client portals for intake and session notes

  • Limiting access to personal information to only authorized staff

While no system can be guaranteed 100% secure, all efforts are made to protect your information from unauthorized access or disclosure.

Third-Party Services

This practice may use trusted third-party services to support business operations, such as:

  • Secure client portals and scheduling platforms

  • Encrypted email or contact form providers

  • Payment processors for billing and payments

These services are required to maintain confidentiality and security standards consistent with applicable privacy regulations.

Cookies & Analytics

This website may use basic cookies and analytics tools (such as Google Analytics) to understand website traffic and improve user experience. These cookies do not collect personally identifiable health information. You can disable cookies through your browser settings if you prefer.

Client Rights

You have the right to:

  • Request access to the personal information we hold about you

  • Request corrections to your personal information if it is inaccurate

  • Request deletion of your personal data, subject to legal and ethical record-keeping requirements

If you are located in a region covered by GDPR or other data protection laws, you may have additional rights to restrict or object to processing.

No Therapy Relationship Established

Contacting Roots of Compassion Therapy through this website or email does not establish a therapist-client relationship. A formal therapy relationship is only established after an intake process and signed informed consent.

Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Roots of Compassion Therapy
📧 Email: michelle@rootsofcompassiontherapy.com
🌐 www.rootsofcompassiontherapy.com

Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in practices or legal requirements. The “Last Updated” date at the top of this page will be revised accordingly. Please review this policy periodically to stay informed.